Appointment Reminders via SMS, Voice and Email

Reduce Missed Appointments and Improve Efficiency

Missed appointments can be a significant source of lost revenue for any business. The wastage of staff time readily mounts up and with forgetfulness being the primary reason for missing appointments, iRemind provides a comprehensive and sophisticated solution with SMS, Voice and Email reminders controlled easily from the office PC or administration terminal.

A high profile example is the NHS where losses incurred through patients missing appointments were estimated at £614m in 2006. 10% of patients fail to turn up for appointments and the figures are similar across UK Business.

iRemind is the most sophisticated yet simple to use appointment reminder service on offer. It is a service hosted by leading UK Telephony Provider X-on and costs very little to maintain with reminder unit pricing being extremely low, yet the savings through a reduction in missed appointments is significant.

Sophisticated Delivery and Response

iRemind can deliver reminders via SMS, Voice Messages to both mobile and landline phones plus via Email. The option then exists for the recipient to respond either confirming or canceling the appointment. There is also the option for reminder cancellation and rescheduling.

A Service Customers Want

People who miss appointments usually do so inadvertantly and suffer some embarrassment as a result. Most are grateful for a reminder and for the option to confirm or cancel the appointment if need be. It displays a much appreciated interest in the client on the part of the business or institution.

Sports Clubs, Hair and Beauty Salons, Medical Institutions and any business suffering losses due to missed appointments will find their customer interaction revolutionized by implementation of the iRemind service.

Medical Institutions such as Doctor's Surgeries and Hospitals dramatically improve the rate of patient attendance with iRemind incorporated into the booking system. With reminders in place, the reported 10% to 15% of appointments which are missed are almost entirely eliminated, resulting in better use of medical staff time and resources.

Hair and Beauty Salons, Sports and Health Clubs, Gymnasiums, Physiotherapists, Chiropractors, Naturopaths and a large array of businesses can benefit from utilization of iRemind, virtually eliminating non-attendance and maximizing staff and practitioner efficiency.

Information and Marketing Tool

iRemind can also be employed to advise patients or clients of changes in office hours or services, or even be used as a marketing tool promoting upcoming events or new services.

An explanation of the service and a guide to the features can be found on this site.

Or for more information please call Sales on 0333 332 0000.