| Parties |
| 1. |
Unless otherwise agreed, the agreement will be between Storacall Technology Ltd, trading as and known hereunder as 'iRemind' and iRemind's single customer known hereunder as the client. |
| Payment |
| 2. |
Set-up fees will be normally payable 1 month prior to service commencement unless otherwise agreed. |
| 3. |
Set-up fees will be refundable only in the event that iRemind fails to provide the service as agreed by the date agreed. |
| 4. |
iRemind commits to provide services as agreed in writing or verbally only upon receipt of set-up fees. |
| 5. |
Transaction fees will be payable within 14 days of invoice in order that service is to be maintained. |
| 6. |
Outpayments of revenue received from carriers will be only made after revenue has been received from that carrier to X-on. This is typically 35-45 days after the end of the month in which the revenue was accrued. |
| Continuity and Performance of Service |
| 6. |
iRemind aims to provide the client with 100% availability of service. iRemind will, however, accept no liability for loss of revenue, damage to business or other problems encountered due to non-availability of service caused by any reason. |
| 7. |
iRemind will inform clients of any known periods of non-availability together with full reasons for this non-availability. |
| 8. |
In the unlikely event of scheduled downtime being required to upgrade services or equipment, iRemind will only do this will full consent of the client and at a time when minimum inconvenience is caused to the client and the client's customers. |
| 9. |
iRemind wishes to provide sufficient bandwidth (either in terms of data availability or simultaneous telephone or fax calls) in order service all the client's transactions. It is in the interest of both iRemind and the client that realistic traffic predictions are supplied and that increases in traffic due to promotion are forecast. |
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| 10. |
iRemind will provide services to perform to agreed criteria, provided that realistic traffic predictions have been provided. Instances of failure to meet response agreements should be informed to iRemind preferably in writing at the earliest opportunity. |
| Products and Content |
| 11. |
Supply of products and content (e.g. text, data, pictures or sound) is a contractual arrangement between the client and the client's customers. |
| 12. |
iRemind will not take liability for the client's failure to supply products ordered through an iRemind service. |
| 13. |
Where payments are received for Products or Content, either through Merchant facilities, Premium Rate calls or other means, these payments will be directly to the Client and not to iRemind. |
| 14. |
In the case of telephone Premium Rate services, the client is the Service Provider and is responsible for abiding by the relevant ICTSIS regulations for such services. |
| Cancellation |
| 15. |
Other than for reasons in the above sections, iRemind requires 30 days cancellation in writing before services are discontinued. |
| 16. |
Other than for reasons in the above sections, iRemind will give 30 days cancellation in writing before services are discontinued. |
| 17. |
Upon cancellation, all rights to recordings, telephone numbers, email addresses, web content and other resources that may be offered as part of the service revert to iRemind. |
| 18. |
The client should ensure that email, fax, telephone and Internet traffic is not forwarded to iRemind addresses after the service has been terminated. |
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